Which Countries supported for delivery？

United States

Canada

United Kingdom

What is the price of shipping?

We charge $5 for shipping, $10 for orders weighing 1 pound and over, and free shipping for orders over $50.

What is the shipping time?

     Total delivery time = Processing Time + Shipping Time

     Estimated Processing Time: 2-5 business days
     Standard Shipping Time: 2-20 business days
     Costs: $5 USD( < 1lb ), $10( >= 1lb ) | Free on orders over $50 USD

Note:

Handling Days: The Handling Day tells you when a package leaves our warehouse.

Transit Days: The Transit Day is the time it takes the carrier to deliver a product to a customer. Actual delivery dates may vary due to various factors such as shipping delays, weather conditions, etc.

For any shipping questions please email support@bodhistoneshop.com

At BODHI STONE, we are dedicated to providing high-quality items to our customers. However, we understand that occasionally, circumstances may require you to return or seek a refund for your item purchase. If for any reason, you are not completely satisfied with your purchase, we offer a convenient 30-day return policy. This means that you have 30 days from the date of receiving your item to request a return. Any return request after 30 days will not be honored.

This policy outlines the terms and conditions governing returns and refunds for items bought on our website.

1. Eligibility for Returns and Refunds:

- If your item has any quality issues or was damaged during shipping, you can request a refund or exchange within 30 days from the date of receipt.

2. Timeframe for Returns:

– You must notify us of your intention to return a product within 30 days of receiving it.

3. Return Process:

– To initiate a return, please contact our customer support team via email at [support@bodhistoneshop.com] Provide your order number, the reason for the return, and any relevant photos of the product.

– Our team will assess your request and provide you with a return address, including a return shipping label if applicable.

5. Refund Process:

A refund will be processed within 1-2 business days after we have confirmed that the item matches the buyer’s description. Refunds will be made to the original payment account, Please note that it takes for the refund to be credited to your account depending on your card issuer and typically takes 7-15 days.

6. Return Charges

No additional handling fee for returns. We are pleased to offer free return shipping for all items, regardless of the reason for return.

7. Exchanges:

If you wish to exchange your item for a different size or model, please indicate your preference when contacting us. We will guide you through the exchange process. There are no additional handling fees and shipping charges for exchanges.

8. Cancellation:

– If you wish to cancel your order before it has shipped, please contact us immediately. Once the product has been shipped, the standard return policy will apply.

For any shipping questions please email support@bodhistoneshop.com